FAQ

Questions ?


Are your jewelry guaranteed?
Yes, all of our jewelry is guaranteed for 1 year.

Are your crystals certified?
Yes, all of our crystals are Swarovski certified. You will receive your authenticity number in your order.

What materials are your jewelry made of?
First of all, all gold and rose gold colored jewelry are gilded with fine gold. Silver-colored jewelry is silver. The chains are made of stainless steel.

Does your jewelry turn black?
No, our jewelry is nickel free and is made of stainless steel.

How to engrave my jewel?
It's simple, choose the jewel you want to engrave here -> https://meimelin-com.myshopify.com/collections/jewelry-with-engraving, then choose the color of your crystal, the shape of your medal, and finally enter the text you want to engrave in the field provided. You can preview the final rendering that your text will have on the medal. All you have to do is add to the basket.

I did not receive my order !
Don't panic ... Contact us quickly by email at info@meimelin.com we will find a solution.

If you can't find answers to your questions, ask us in the chat at the bottom right, or by email at info@meimelin.com